Shipping Terms & Conditions
UK Orders
- Processing time: 1–2 business days before dispatch.
- Sent via tracked delivery service at £4.
- Delivery time: typically 2–5 business days from dispatch.
- UK deliveries include Guernsey, Jersey, Isle of Man, Northern Ireland, and all Scottish Highlands and Islands.
- Free shipping on orders over £80.
- Tracking number provided upon dispatch.
EU Orders
- Processing time: 1–2 business days before dispatch.
- Sent via tracked international delivery service at £10.
- Delivery time: typically 2–5 business days from dispatch.
- Free shipping on orders over £100 (or local currency equivalent).
- Tracking number provided upon dispatch.
International Orders (non-UK/EU)
- Processing time: 2–3 business days before dispatch.
- Sent via tracked international delivery service at £10.
- Delivery time: typically 5–7 business days from dispatch.
- Free shipping on orders over £150 (or local currency equivalent).
- Tracking number provided upon dispatch.
Customs & Duties
- Customer is liable to pay any import duty and taxes. It is thereby adviced to all our customers to check their country import rules, duties and taxes before placing the order.
Bespoke & Personalised Items
- Please allow 7–9 weeks for personalised or made-to-order items from the date of order.
Packaging & Gift Messages
- All jewellery comes in an AUDA-branded gift bag with a small protective pouch.
Important Notes
- Working days exclude weekends, UK bank holidays, and public holidays.
- Delivery dates are estimates and may vary due to unforeseen circumstances.